Talk to a builder
Tell us about your structure, and the right member of our team will get back to you.
Project enquiry
One of our builders reviews your structure and reaches out, usually within two business days.
We talk through assessment, options, and what an engineered solution looks like for your project.
You get a scoped, ISO 9001-documented path forward, built to last, quoted to your structure.
General enquiries
Reach our regional offices
Luke Tingley
Operations Manager, TRS North America
10466 Sunnyside Road SE, PO Box 50
Jefferson, OR 97352
Patrick Bigg
General Manager, TRS Australia
Unit 1, 49–53 Kabi Cct
Deception Bay, QLD 4508
Marc Cote
General Manager, TRS North America
Suite 202 – 1113 Baker Street
Cranbrook, BC V1C 1A7
Questions we hear most
How long does a properly built timber structure last?
Built and maintained to the TRS standard, a timber bridge or structure lasts 100+ years — minimum. That’s not optimism; it’s what timber is capable of when the workmanship, treatment, and maintenance are done right. Concrete typically manages 50–70.
What does being the only ISO 9001-certified timber repair firm actually mean for my project?
It means every assessment, design decision, and build step is governed by a documented, auditable quality management system. For public-sector and engineering buyers, that’s the difference between trusting a claim and being able to verify it.
Can you reinforce an existing structure without replacing it?
Usually, yes. Our FiRP® reinforcement panels — the Retroshear® panel for shear and the Retroten® panel for tension — add 50–100% design stiffness in place, and decay detection testing finds hidden decay before it becomes failure — so we keep the original timber standing rather than tearing it out. Replacement is the last resort.
Where in the world do you work?
We’ve completed projects in 55 countries across 6 continents. Our offices are in the USA, Canada, and Australia, but distance has never set the limit — we ship shop-built structures worldwide for new builds and replacements, and our crews travel to the site for restoration and reinforcement work. Tell us where your project is and we’ll tell you honestly what’s feasible.
How does full shop assembly lower risk and cost on my project?
Every structure is assembled and load-tested in our climate-controlled facility before it ships. You see it proven before it reaches your site, which removes field surprises, compresses on-site time, and protects your schedule and budget.
What happens after I reach out?
One of our builders reviews your structure and gets back to you, usually within two business days. From there we scope an assessment and walk you through an engineered, ISO 9001-documented path forward — quoted to your structure, not a template.